Careers - William Penn Bank

At William Penn Bank, we are committed to Community Banking at Heart ❤️

We have been serving the local needs of our communities and customers for over 150 years. As we continue to grow and thrive as a bank, our neighborhood focus remains the same. If you are passionate about your local community and want to join a team of innovative, empowered and enthusiastic people, then you are in the right place.

Whether you bring years of experience to the table or are just getting started at your career in banking, we are happy to bring you on board. With our expert team of banking professionals, we’ll make you feel right at home and help you achieve your career goals. When you succeed, we all do!

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, disability, military status, genetic information, sexual orientation, or any other legally recognized protected basis under federal, state, or local law.

Job Openings

Assistant Branch Manager – Comly Office

William Penn Bank is looking to hire an Assistant Branch Manager to join our Philadelphia retail team at our Comly Road office. This full-time position is an exciting opportunity to work with a successful organization that will recognize your efforts. This role is for the candidate who has previous banking and managerial experience, enjoys business development and providing excellent customer service. It is critical that the candidate displays the ability to plan and direct the daily operations and employees at the branch and foster a motivational environment to enhance the customer experience and Bank loyalty. We offer a competitive salary and benefits package.

Responsibilities

Provides direct supervision to assigned Tellers and CSRs and administers the branch in a courteous, efficient and effective manner following established procedures and policies.
Assigns duties and work schedules to subordinates to ensure efficient functioning of department; maintains good employee relations; keeps staff informed of changes in Bank policy or operating methods; oversees security requirements for the safekeeping of employees and the public while on Bank property; and monitors alarm system. May occasionally operate a teller terminal.
Sells and cross-sells all Bank products and services while providing quality service and information to customers and prospective customers.
Greets customers and prospective customers, addressing them by name whenever possible, promotes the expansion of deposit and lending products and services by explaining the benefits and assisting customers in opening accounts and completing applications.
Pays special attention to customers and prospective customers needs and reactions to identify sales opportunities; assists sales associates in sales promotions and in problem solving with customers, terminals and balancing; resolves customer problems, answers inquiries, explains changes in procedures and provides assistance as needed.
Seeks out new prospects, both individual and business; actively helps plan and oversees activities of the branch, such as telemarketing and direct solicitation campaigns to develop business; and maintains certain customer contact data for marketing use.
Participates in all Bank promotions, presents a professional appearance and attitude at all times, and participates actively in community organizations and projects in such a way that reflects favorably on the Bank’s image.
Controls daily activities of branch operations ensuring efficiency and effectiveness in accordance with established policies and procedures.
Analyzes and maintains appropriate level of vault cash for daily operations; provides and replenishes cash drawers of sales associates and automatic teller machine; routinely audits teller cash drawer and vault, conducts daily, weekly, monthly and quarterly audits of all management controls and security items; provides daily operational reporting for reconciling, balancing and updating files; and ensures all Bank records are retained as scheduled; oversees regulatory testing.
May open and close the vault each business day; prepares periodic activity and monthly reports; monitors and maintains monetary log for Bank Secrecy Act; prepares IRS currency transactions reports; keeps informed regarding security and holdup procedures; microfilms items as needed; may operate teller terminal in the absence of sales associates; may serve as notary public; may take care of workstation balancing for loan and deposit side if needed.
Participates in all Bank promotions, cross-sells products and services and conducts relationships in a manner that will enhance the overall image of the Bank.
Manages assigned Tellers and CSRs and is responsible for the overall direction, coordination and production, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Responsibilities may include interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems and attending unemployment hearings to present facts and circumstances regarding dismissals.

Required Education, Experience and Skills

Requires high school plus some technical, specialized or professional training plus above average verbal and written communication skills. Requires two years of sales and service experience and minimum of 18 months of direct supervision experience. Must complete in-house and continuing education classes as required or as established in goals annually.

Other Duties and Essential Requirements

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. A complete job description will be provided upon request. Duties, responsibilities, and activities may change at any time, with or without notice.

Equal Employment Opportunity

William Penn Bank is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, disability, military status, genetic information, sexual orientation, or any other legally recognized protected basis under federal, state, or local law.

Interested applicants may email their resume and salary requirements to the Human Resources Manager at: mherzog@williampenn.bank.

Qualified candidates will be subject to background check and pre-employment drug test.

Branch Manager – Philadelphia Area

William Penn Bank is looking to hire a Branch Manager to join our Philadelphia retail team. This full-time position is an exciting opportunity to work with a successful organization that will recognize your efforts. This role is for the candidate who has previous banking and managerial experience, enjoys business development and providing excellent customer service. It is critical that the candidate displays the ability to plan and direct the daily operations of a team of employees at more than one branch and foster a motivational environment to enhance the customer experience and Bank loyalty. This position requires Nationwide Mortgage Licensing System (NMLS) registration. We offer a competitive salary and benefits package.

Responsibilities

Knowledge and benefits of Bank’s products, programs and financial services.
Ability to management 1-4 branch locations.
Provides training in operations and Bank policies; conducts regular staff meetings.
Customer contact to maintain and enhance current relationships.
Business development and Community Outreach.
Compliance with all Bank policies, procedures and regulations.

Required Education, Experience and Skills

College degree preferred
Minimum three (3) years Banking experience
Minimum two (2) years Management Experience
Excellent communication and people skills
Supervisory/leadership abilities
Computer proficient (Windows PC)
Requires NMLS registration

Other Duties and Essential Requirements

Equal Employment Opportunity

Interested applicants may email their resume to Human Resources Manager (mherzog@williampenn.bank).

Qualified candidates will be subject to background check and pre-employment drug test.

Universal Representative (Floating) – Audubon/Collingswood, NJ Area

We are looking to hire a Universal Representative to join our New Jersey retail team. This full-time, floating Universal Representative position is an exciting opportunity for an individual who enjoys cross-selling Bank products and services and providing quality customer service to further customer relations. Ability and willingness to travel to our Audubon and Collingswood, NJ locations to fulfill staffing requirements is required. Minimum of two years banking experience is required. We offer a competitive salary and benefits package.

Responsibilities

Open and process new accounts with accuracy.
Cross-sell the Bank’s services and products.
Identify and refer new opportunities to Manager.
Research and verify account information, customer inquiries and issues.
Assist in answering the telephone and transferring calls to the appropriate personnel.
Accurately and efficiently process all types of banking transactions in accordance with Bank policies and procedures.
Perform other duties as requested.

Required Education, Experience and Skills

High school diploma or equivalent preferred.
Working knowledge of Microsoft Word and Excel.
Knowledge of Bank products and services. Knowledge of consumer lending/loan platform preferred.
Interpersonal skills to represent the Bank in a positive way in dealing with customers and other employees.
Cash handling accuracy.
Essential computer skills to operate on-line teller terminal and other standard office equipment.
Successful completion of teller training and any other compliance training deemed necessary by the Bank.

Other Duties

Equal Employment Opportunity

Interested applicants may email their resume to Human Resources Manager (mherzog@williampenn.bank).

Qualified candidates will be subject to background check and pre-employment drug test.

Part Time Teller – Pine Hill, NJ

We are seeking to hire a Part Time Teller to join our New Jersey retail team. This part-time position is an exciting opportunity for an individual who enjoys cross-selling Bank products and services and providing quality customer service to further customer relations. This opportunity is available in our Pine Hill, NJ location. Ability and willingness to travel to any New Jersey branch office is desirable. Experience handling cash is required.

Responsibilities

Accepts deposits, verifying cash and endorsements and issues receipts.
Cashes checks.
Cross-sells the Bank’s services and products.
Issues money orders, Bank checks, traveler’s checks.
Accepts loan payments and safe deposit box rental payments.
Admits customers to safe deposit boxes.
Answers customer inquiries and gives balances.
Balances transactions at end of day and verifies cash totals.
May assist head teller in training, vault maintenance, opening and closing.
May act in CSR support capacity as required. Performs other duties as assigned.
Serves as a volunteer for the community a minimum of 8 hours annually and records hours in Continuity.
Follows compliance with traditional Bank policies and procedures. Adheres to compliance with the Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR’s, Monetary Instrument logs, and reporting of suspicious activities to supervisor. Completes BSA and related compliance training annually.
Other duties assigned by the Manager or Supervisor.

Required Education, Experience and Skills

High school diploma or equivalent preferred.
Interpersonal skills to represent the Bank in a positive way in dealing with customers and other employees.
Cash handling accuracy.
Ability to operate on-line teller terminal and other standard office equipment.
Successful completion of teller training and any other compliance training deemed necessary by the Bank.
One year or less experience.

Other Duties

Equal Employment Opportunity

Interested applicants may email their resume to Human Resources Manager (mherzog@williampenn.bank).

Qualified candidates will be subject to background check and pre-employment drug test.

Full Time Teller – Philadelphia, PA

We are looking to hire a Full Time Teller to join our Philadelphia retail team. This full-time position is an exciting opportunity for an individual who enjoys cross-selling Bank products and services and providing quality customer service to further customer relations. This opportunity is available in our East Allegheny Avenue location. Ability and willingness to travel to any Philadelphia branch office is desirable. Previous Teller or cash handling experience is required. We offer a competitive salary and benefits package.

Responsibilities

Accepts deposits, verifying cash and endorsements and issues receipts.
Cashes checks.
Cross-sells the Bank’s services and products.
Issues money orders, Bank checks, traveler’s checks.
Accepts loan payments and safe deposit box rental payments.
Admits customers to safe deposit boxes.
Answers customer inquiries and gives balances.
Balances transactions at end of day and verifies cash totals.
May assist head teller in training, vault maintenance, opening and closing.
May act in CSR support capacity as required. Performs other duties as assigned.
Serves as a volunteer for the community a minimum of 8 hours annually and records hours in Continuity.
Follows compliance with traditional Bank policies and procedures. Adheres to compliance with the Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR’s, Monetary Instrument logs, and reporting of suspicious activities to supervisor. Completes BSA and related compliance training annually.
Other duties assigned by the Manager or Supervisor.

Required Education, Experience and Skills

High school diploma or equivalent preferred.
Interpersonal skills to represent the Bank in a positive way in dealing with customers and other employees.
Cash handling accuracy.
Ability to operate on-line teller terminal and other standard office equipment.
Successful completion of teller training and any other compliance training deemed necessary by the Bank.
One year or less experience.

Other Duties

Equal Employment Opportunity

Interested applicants may email their resume to Human Resources Manager mherzog@williampenn.bank).

Qualified candidates will be subject to background check and pre-employment drug test.

Universal Representative (Floating)– Philadelphia, PA

We are looking to hire a Universal Representative to join our Philadelphia retail team. This full-time, floating Universal Representative position is an exciting opportunity for an individual who enjoys cross-selling Bank products and services and providing quality customer service to further customer relations. Ability and willingness to travel to our Philadelphia locations (Bustleton/Frankford/Comly) to fulfill staffing requirements is required. Minimum of two years banking experience also required. We offer a competitive salary and benefits package.

Responsibilities

Open and process new accounts with accuracy.
Cross-sell the Bank’s services and products.
Identify and refer new opportunities to Manager.
Research and verify account information, customer inquiries and issues.
Assist in answering the telephone and transferring calls to the appropriate personnel.
Accurately and efficiently process all types of banking transactions in accordance with Bank policies and procedures.
Perform other duties as requested.

Required Education, Experience and Skills

High school diploma or equivalent preferred.
Working knowledge of Microsoft Word and Excel.
Knowledge of Bank products and services. Knowledge of consumer lending/loan platform preferred.
Interpersonal skills to represent the Bank in a positive way in dealing with customers and other employees.
Cash handling accuracy.
Essential computer skills to operate on-line teller terminal and other standard office equipment.
Successful completion of teller training and any other compliance training deemed necessary by the Bank.

Other Duties

Equal Employment Opportunity

Interested applicants may email their resume to Human Resources Manager (mherzog@williampenn.bank).

Qualified candidates will be subject to background check and pre-employment drug test.