William Penn Bank is looking to hire a Universal Representative to join our new, upcoming branch office in Yardley, PA, opening in March 2021. This part-time, Universal Representative position is an exciting opportunity for an individual who enjoys cross-selling Bank products and services and providing quality customer service to further customer relations. Minimum of two years banking experience is required. We offer a competitive salary and benefits package.

Responsibilities

• Open and process new accounts with accuracy.
• Cross-sell the Bank’s services and products.
• Identify and refer new opportunities to Manager.
• Research and verify account information, customer inquiries and issues.
• Assist in answering the telephone and transferring calls to the appropriate personnel.
• Accurately and efficiently process all types of banking transactions in accordance with Bank policies and procedures.
• Perform other duties as requested.

Required Education, Experience and Skills

• High school diploma or equivalent preferred.
• Working knowledge of Microsoft Word and Excel.
• Knowledge of Bank products and services. Knowledge of consumer lending/loan platform preferred.
• Interpersonal skills to represent the Bank in a positive way in dealing with customers and other employees.
• Cash handling accuracy.
• Essential computer skills to operate on-line teller terminal and other standard office equipment.
• Successful completion of teller training and any other compliance training deemed necessary by the Bank.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. A complete job description will be provided upon request. Duties, responsibilities, and activities may change at any time, with or without notice.

Equal Employment Opportunity

William Penn Bank is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, disability, military status, genetic information, sexual orientation, or any other legally recognized protected basis under federal, state, or local law.

Coronavirus (COVID-19) Precautions

We adhere to all COVID-19 precautions set by the NJ Department of Health throughout the entire screening and hiring process.

Interested applicants may email their resume to Nicole Nielsen – SVP, Chief Human Resources Officer at nnielsen@williampenn.bank.

Qualified candidates will be subject to background check and pre-employment drug test.